FAQ’s

Frequently Asked Questions

Resident Life

  • What are my options for paying my rent?

    Online via the Henri application or by personal check, cashier check, or money order.

  • Am I required to purchase renter's insurance? If so, what is the fee?

    Yes, if you do not you will be automatically enrolled in a policy for a $25/month fee.

  • What happens if a resident is locked out of their apartment?

    Call our after hours emergency line 509.902.0807 and someone will assist.

  • How do I submit a maintenance request?

    You will submit maintenance requests through the resident portal application, Henri.

  • Do you have on-site maintenance?

    Yes, we have maintenance on-site M-F.

  • What is the guest policy?

    Guest are permitted, please meet them at the front door and escort them to your apartment. Residents are allowed guests for up to two weeks.

  • How do I pay for electricity and water?

    This can be done online or by mail through Billing Associate Group for water, sewage, gas, and trash. Electricity is paid through SCL or “Seattle City Light”. Utilities are the resident’s responsibility in all market rate units. Utilities are included in rent for all MFTE units.

  • Do I need to sort recycling and garbage?

    Yes, we have clearly marked dumpsters in our trash room for sorting recycling and garbage.

Application Process

  • What other relevant fees or charges should I know about?

    N/A

  • Is there any move in charges?

    Move in charges are 10% of monthly rent non-fundable cleaning fee, and prorated parking*, pet*, and monthly rent as well as remaining refundable security deposit. (*if applicable)

  • If I want to hold an apartment, how do I do that?

    Submit an application and $99 hold fee.

  • Do you accept a shorter lease term?

    We can accommodate leases as short as 6 months, depending on availability.

  • Do you offer furnished units?

    We do not, but we can offer you a discount on monthly furniture rentals through our partner, Fernish. Ask our team for more information!

  • How long does it take for an application to be approved?

    Typically within 24-48 hours once all information has been received but can vary depending on individual screening.

  • What are the application criteria?
    Our rental application criteria is:
    Rental History: 6 months valid, verifiable rental history.
    Credit History: At least 2 accounts established for 1 year in good standing.
    Employment: 12 months on the job or previous employment in the same field of work.
    Income: at least 2.5 times the monthly rental amount.

Amenities

  • Is smoking allowed?

    No, we are a smoke-free community.

  • Do you have storage units available?

    No, we do not have storage units.

  • Do you offer bike storage?

    Yes, our bike storages are complimentary!

  • What are your pet fees? Are they refundable?

    $35/month pet rent for up to two pets non-refundable.

  • Is your property pet-friendly?

    Yes, we love pets!

  • What amenities do the apartment include?

    The apartments include:

    • Rooftop deck with views of the city and Mt. Rainier
    • Lush greenery surrounding the building
    • Activated retail spaces that welcome residents and guests
    • Pet-friendly building
    • Vinyl plank flooring
    • In-unit washer and dryer in select units
    • On-site laundry available
    • Designer kitchen and bathroom finishes
    • Oversized windows
    • Juliet balconies or patios in select units
    • Fully equipped kitchens
    • Stainless steel appliances
    • Quartz counters and full-tile backsplash
    • Ceiling fans
    • CenturyLink Instant On enabled for easy WiFi access
  • Does the building have a security system?

    Yes, we have secured entry.

  • What is the parking fee?

    Parking is $185/month.

  • Is there parking available?

    Yes, we have a dedicated garage parking.